Frequently Asked Questions

Choose Standard Fit for cars, sedans, crossovers, and small to mid-size SUVs. Choose XL Fit for trucks, large SUVs, wider backseats, larger dogs, or if you want maximum coverage. Measure your rear seat from door to door before ordering.

Standard Fit measures 54" W × 24" D. XL Fit measures 57.4" W × 30.3" D.

Measure the width across your rear seat from door to door. Depth is the platform space extending from the seat back toward the front seats. If your vehicle is wide, your dog is large, or you are close to the limit, choose XL for more coverage.

PawLiner is designed to fit many common vehicles, but seat layouts can vary. Standard Fit is best for cars, sedans, crossovers, and small to mid-size SUVs. XL Fit is best for trucks, large SUVs, and wider backseats. Always compare your vehicle measurements with the size guide before ordering.

PawLiner creates a flatter, wider shared space across the backseat. Whether it works for two dogs depends on your dogs’ size and your vehicle’s rear seat space. Check the dimensions before ordering.

PawLiner is designed to help create a flatter, cleaner travel space for your dog while helping protect your seats from fur, mud, scratches, spills, drool, and everyday mess.

Yes. PawLiner is built with a firm hard-bottom support core designed to help bridge the rear footwell gap and create a more usable backseat platform than a basic draped cover.

PawLiner is designed with waterproof protective layers made to help guard your seats from spills, drool, wet paws, and everyday mess.

No. PawLiner is designed for quick setup using adjustable headrest straps and seat-anchor straps. No tools are required.

PawLiner includes adjustable straps and a non-slip base designed to help reduce movement during normal driving.

Yes. PawLiner includes a built-in mesh window to help maintain airflow and visibility, plus a storage pocket for leashes, treats, and travel essentials.

For everyday mess, wipe the surface with a damp cloth. For heavier dirt, clean gently and let it dry fully before using again.

We recommend checking the care instructions for your specific PawLiner model. For most everyday mess, wiping the surface clean is the safest and easiest method.

PawLiner is designed for real-life dog travel, including muddy paws, wet days, fur, drool, and everyday mess.

PawLiner currently ships within the United States.

Yes. PawLiner offers free U.S. shipping on orders.

Orders are typically processed within 1–3 business days. Estimated U.S. delivery is usually 2–7 business days after shipping, depending on your location.

PawLiner orders ship from a U.S. warehouse when inventory is available.

Yes. You will receive tracking by email once your order is on its way.

PawLiner offers a 30-day return window. If PawLiner is not the right fit for your setup, contact us within 30 days of delivery and we will help you with the next steps.

Contact our support team within 30 days of delivery. We will help review your setup and guide you through the return process if needed.

Email us at support@pawliner.com. Our team replies during U.S. business hours.

Contact us as soon as possible. If your order has not been processed or shipped yet, we will do our best to help. Once an order is already shipped, address changes may not be possible.

Please allow 1–3 business days for order processing. If you still have not received tracking after that, contact us at support@pawliner.com.

Available payment methods are shown securely at checkout.

Yes. PawLiner uses Shopify’s secure checkout to process orders and payments.

Contact us as soon as possible. If your order has not been processed or shipped yet, we will do our best to help.